Most AI pilots never reach production. We build the ones that do.

Start small. Assess, Build and Monitor are independent. Plenty of clients begin with a fixed-scope assessment and act on the roadmap with or without us. You only move to a build, or to ongoing monitoring, when it earns its place.

It depends on the work, but the shape is consistent. An assessment is fixed-scope, so you get a fixed price before you start. A build, whether agents, automation or custom software, is scoped and quoted per project once we know what we are building. Governance runs as a monthly retainer so it stays current as the rules move. You always see the number before you commit.

Then we tell you, and that is a good outcome. The readiness assessment exists to find where AI genuinely helps and, just as importantly, where it does not. We would rather point you at a simpler fix, or nothing at all, than sell you a build you do not need. The roadmap is yours either way.

The repetitive, multi-step work that eats your team's time: triaging and routing requests, pulling data together from several systems, drafting and updating records, chasing the next step in a process, handling routine cases end to end and escalating the rest. The test is not "is it clever", it is "does it reliably take a real job off someone's plate". We start from where that is true for you, not from a demo.

Yes, that is the point of one. An agent works by using your existing tools: your CRM, your inbox, your databases, your internal apps. We connect it to what you already run, with its access scoped to exactly what it needs and nothing more, so it fits into how your team already works rather than becoming another system to maintain.

Every agent runs inside permission boundaries you set, with human checkpoints at the decisions that matter and an audit trail on everything it does. It acts autonomously where that is safe and asks for a human where it is not. Handing real work to an autonomous system should be a sensible decision, not a leap of faith.

Both. Alongside the AI work we build web and internal apps, integrations and the software around a system, shipped to production, clean and maintainable. Often the AI is the easy part and the real value is in the software that puts it in front of your team, so we build both together.

If you are using or building AI in any way that touches customers, staff or decisions, then yes, but it does not have to be heavy. Governance is simply knowing what your AI is doing, being able to show it is safe and compliant, and catching problems before they become incidents. It scales to your size: a small deployment needs a light framework, not a committee. Increasingly it is also what customers, insurers and regulators expect to see, so getting it right early is far cheaper than retrofitting it later.

ISO 42001 is the international standard for managing AI responsibly, the AI equivalent of ISO 27001 for information security. It sets out how an organisation governs, monitors and improves its AI systems, and it is certifiable, so you can prove your approach rather than just assert it. You do not always need full certification, but the framework is the backbone of doing AI well, and increasingly it is what enterprise customers and procurement teams ask for. We are ISO 42001 Lead Implementer certified and build to it as standard.

They solve the same problem from two directions. The EU AI Act is the law: it tells you what you must do. ISO 42001 is the management system: it gives you a practical, auditable way to actually do it and prove it. Building to ISO 42001 is one of the cleanest routes to being ready for the Act, because the governance, documentation and oversight it demands are largely the same evidence a regulator or customer will ask you for. We work across both, so compliance is built in rather than bolted on afterwards.

Very possibly. The Act reaches beyond the EU: if your AI system is used by people in the EU, or its output is used there, the obligations can apply wherever your business sits. Being outside the EU does not exempt you. The fastest way to know is the free EU AI Act check, which maps your situation to the obligations that actually attach to you in about ten minutes.